OTRS ITSM and Extensions Now Available for OTRS 3.0

April 2011

  Cupertino, CA – April 04, 2011 – OTRS (www.otrs.com), the world’s leading provider of open source Help Desk and ITIL-compatible IT Service Management (ITSM) solutions with over 1.1 million downloads, today announced the release of all major OTRS modules, including ITSM, Survey, TimeAccounting and FAQ, compatible to OTRS Help Desk 3.0.   ITSM 3.0.1

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