Fast and Process Focused-Service Management Software OTRS 3.2 released

January 2013

Free OTRS Help Desk Software connects process and service management   Cupertino, CA, January 29, 2013: OTRS Group, the vendor and world’s leading provider of the open source help desk software, OTRS Help Desk, and the open source IT Service Management (ITSM) software, OTRS ITSM, announces the stable release of OTRS Help Desk 3.2 and

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January 2013

January 2013

Test it Now – OTRS Help Desk 3.2 Beta5 and OTRS ITSM 3.2 Beta3 The end of the beta release phase is drawing nearer. Since January 8, 2013, OTRS Help Desk 3.2 Beta5 and OTRS ITSM 3.2 Beta3 have been available for download and testing. Don’t miss OTRS 3.2s second milestone: the Process Management module.

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Beta versions of OTRS 3.2 released

January 2013

An enticing New Version with a process management feature and better customer focus   Cupertino, CA, January 8, 2013: OTRS Group, the vendor and world’s leading provider of the open source help desk software, OTRS Help Desk, and the open source IT Service Management (ITSM) software, OTRS ITSM, has released another beta version of OTRS

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