OTRS Breaks into the Asian Market – Successful OTRS User Group Meeting in Saigon

January 2014

Successful OTRS User Group Meeting in Saigon demonstrated Real-World Use of the OTRS Service Management Software OTRS Group, the provider of Managed Services and open source helpdesk software, announced today the positive results of the OTRS User Group Meeting in Saigon in December 2013 and is planning the next OTRS User Group Meeting in Jakarta,

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OTRS launch new London based service management software training for UK clients, for the first time

January 2014

OTRS Group, the Open Source helpdesk software giant announces today the first public OTRS Administrator Training in the UK taking place in London in February 2014 in order to show users how to increase their service desk’s efficiency.   OTRS Group, the world’s leading provider of the Open Source Service Management software announces today that

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OTRS Help Desk Software Supports REST

January 2014

OTRS Feature Add-On Enables Interfaces with Salesforce, Jira, and Baramundi   Cupertino, CA: OTRS Group (WKN A0S9R3), the vendor and world’s leading provider of the open source help desk software, OTRS Help Desk, and the open source IT Service Management (ITSM) software, OTRS::ITSM, has announced an additional feature of the Generic Interface that supports the

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January 2014

January 2014

    Welcome to 2014 – Try Managed OTRS for Free or Purchase it at our Special New Year’s Price We hope you had a great start to the new year and we want to make your New Year’s Resolutions come true – if they include saving on your IT resources or improving the efficiency

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Enhanced features for users of OTRS Help Desk and ITSM as the software company announces latest versions

January 2014

OTRS Group, the Open Source helpdesk software giant announces today; two of their core products – OTRS Help Desk and OTRS::ITSM (IT Service Management Software) – have recently been updated to version 3.3, enhancing the user experience and change management effectiveness.   Cupertino, CA. January 14, 2014: OTRS Group, the world’s leading provider of the

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