OTRS Service Management Software Downloads in China Double

February 2014

OTRS Group, the provider of Managed Services for the open source helpdesk software OTRS, announced today that the downloads of its software in China doubled in 2013 due to an increased demand for a service management software free of licensing costs and to several successful, public OTRS trainings held in that region.   Hong Kong:

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February 2014

February 2014

    Update Recommended: OTRS Help Desk 3.3.4 and OTRS::ITSM 3.3.4 Now Available New patch level releases of OTRS Help Desk 3.3.4 and OTRS::ITSM 3.3.4 are available for download and offer threefold security. With this update users are now protected against attackers that could have managed to take over the session of a logged-in customer

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