June 2014

June 2014

  This month’s newsletter covers the latest product releases, details about our new, powerful connector into baramundi software, and gets you up-to-date on a extremely useful webinar for integrating third-party systems. We also do a little reminiscing following our 10th anniversary. Latest Product News Now available: OTRS Help Desk 3.3.8 and OTRS::ITSM 3.3.8 New patch

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OTRS and Partner Würth Phoenix at trade fair IT & Business October 8-10, 2014 in Stuttgart

June 2014

Get to know OTRS at trade fair “IT & Business” in Stuttgart, Hall 4 Stand A14 Register now for a Free Ticket Using the slogan “Where IT works” the three most important trade fairs “IT & Business”, “CRM Expo” and DMS Expo” covering the topics IT, Customer Relation Management and Document Management take place from

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Western University simplifies medical school placements with OTRS service desk solution

June 2014

A new case study illustrates how OTRS solved the problem of managing overwhelming number of medical student rotations at Western University efficiently.   Leading Cloud Help Desk Software and Service Management provider OTRS, has released a new case study which demonstrates the continued success of the help desk service they have supplied to Western University.

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