OTRS Group Announces January 2015 Availability of OTRS Business Solution Software for Customer Request Management and Business Communication

September 2014

Based on version 4 of the OTRS open source ticket system, new product OTRS Business Solution provides for customer request management and business communications, and will offer a customer chat and a a Facebook-inspired Ticket Timeline View, as well as included services such as regular professional updates and vendor support.   Cupertino, California, September 24,

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September 2014

September 2014

  OTRS at the IT&Business Trade Fair: We Proudly Present the OTRS Business Solution with Customer Chat and Ticket Timeline View For those looking for exclusive business features such as a customer chat or a familiar timeline view for tickets, as well as first-class support and services instead of time-consuming updates and research in forums,

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Service Management Software OTRS 4 Beta Ushers in New Era for OTRS Group

September 2014

Service management software provider OTRS Group is releasing a beta version of its new software release, OTRS 4. The beta version comes with a new numeric versioning scheme, and is released with a new strategic plan for OTRS going forward, with a focus on features and professional services.   Cupertino, USA. September 9, 2014: OTRS

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