January 2015

January 2015

  Successful Launch of the OTRS Business Solution™ – Upgrade Now for Free     It’s been worth the wait! On January 19th, 2015 we successfully launched the OTRS Business Solution™. From now on, OTRS contract customers can upgrade to the new solution for free. How? By clicking on the new option “OTRS Business Solution”

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OTRS Group launches the new customer support software solution ‘OTRS Business Solution™’ with Customer Chat and Ticket Timeline View

January 2015

Based on version 4 of the OTRS open-source ticket system, software developer OTRS Group has designed the new OTRS Business Solution™ for a more diverse and professional business implementation, offering cloud service features such as a Customer Chat, a Facebook-inspired Ticket Timeline View and the possibility of displaying data from external databases, in addition to

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