OTRS expands IT service software training into Boston for clients in the US

June 2015

OTRS Group, the Open Source helpdesk software giant announces new training, for its IT service software, for clients in the US. Starting August 2015 the company will showcase to users how to increase their service desk’s efficiency through a dedicated four day programme.   Boston, Massachusetts. 22 June 2015 – OTRS Group, the world’s leading

Read More

June 2015

June 2015

  Now available: OTRS 4 Patch Level 9 and the OTRS::ITSM Module Patch Level 9     As of today, the new Patch Level Releases OTRS 4 Patch Level 9 and OTRS::ITSM Module 4 Patch Level 9 are available for free download. In addition to updated translations and some bug fixes, they offer an extended

Read More

OTRS Group Projects Growing Demand for Cloud Based Service Management Product OTRS Business Solution™ Managed

June 2015

Cloud based service management solutions provider OTRS Group is projecting a greater demand for OTRS Business Solution™ Managed this year. OTRS AG has experienced unprecedented demand in 2015, and sees this as a sign that the cloud based model is fully connecting with major businesses.   OTRS Group, leading provider of cloud based IT and

Read More