OTRS Group announces first ticket system training course in Brazil

August 2015

OTRS Group, the ticket system software giant announces its first training course, for its ticket system OTRS, for clients in Brazil. Starting October 19, 2015 the company will showcase to users how to increase their IT service desk’s efficiency through a dedicated four day programme.   Sao Paulo, Brazil, 31 August, 2015: OTRS Group, the

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August 2015

August 2015

Software News     OTRS Business Solution™ 5 Makes You Mobile with Integrated SMS Messaging and Responsive Design     The start of the beta phase of OTRS 5 also means that we are closer than ever to the release of the OTRS Business Solution™ 5, which will be available starting October 20th, 2015. With

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Leading Italian Game Machine Operator Cogetech S.p.A Increases ROI with IT Support Software OTRS

August 2015

Software giant OTRS Group announces the ongoing success of Cogetech S.p.A., one of the leading game machine operating companies in Italy. Since implementing OTRS in 2013, Cogetech S.p.A. recorded an increase of ROI by saving on cost prohibitive licensing structures and additional customized development investments.   Milano, Italy, August 17, 2015: OTRS Group, the world’s

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OTRS Group Releases Beta Version of Mobile Issue Tracking Software OTRS 5 for Improved Customer Service in the Field

August 2015

Issue tracking software provider OTRS Group is releasing a beta version of its new software release, OTRS 5. The beta version comes with a new responsive design to enable usage on all mobile devices and operating systems and improve service desks’ work in the field.   Cupertino, California, August 5, 2015: OTRS Group, the world’s

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