September 2015

September 2015

  Software News   Update Recommended: Vulnerabilities in OTRS iPhone Handle Package and OTRS Framework     Due to a vulnerability in the OTRS iPhone Handle Package, we strongly recommend updating the package in all versions of the OTRS frameworks immediately. The latest packages are now available for download. The vulnerability enables agents to add

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OTRS Group Announces Two Customer Support Software Training Courses in Italy in October

September 2015

OTRS Group, the open source customer support software giant, announces today two public OTRS Administrator Training courses in Italy. Taking place in Rome and Milan in October 2015, the courses will show users how to increase their customer service desk’s efficiency.   Rome and Milan, Italy. September 02, 2015 – OTRS Group, the world’s leading

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