September 2015
September 2015
September 2015Software News Update Recommended: Vulnerabilities in OTRS iPhone Handle Package and OTRS Framework Due to a vulnerability in the OTRS iPhone Handle Package, we strongly recommend updating the package in all versions of the OTRS frameworks immediately. The latest packages are now available for download. The vulnerability enables agents to add
Read MoreOTRS Group Announces Two Customer Support Software Training Courses in Italy in October
September 2015OTRS Group, the open source customer support software giant, announces today two public OTRS Administrator Training courses in Italy. Taking place in Rome and Milan in October 2015, the courses will show users how to increase their customer service desk’s efficiency. Rome and Milan, Italy. September 02, 2015 – OTRS Group, the world’s leading
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