January 2016

January 2016

  OTRS Goes to Brazil – Join Our Opening Event!     “Bom dia” means “good day” in Portuguese, one of the many OTRS Help Desk languages. Our software is clearly very popular in the Brazilian market, as the land of samba and carnival is one of our top 5 countries in the download statistics.

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OTRS Group Offers Free Trial for Mobile Customer Service Solution OTRS Business Solution™ 5, with Report Generator and Business Process Templates

January 2016

  Service management software provider OTRS Group today announces the availability of a free trial of the new version of its cloud-based mobile customer service solution OTRS Business Solution™ 5 Managed. The new version improves service desk work in the field with a new responsive design and provides automated, professionally designed reports to customer service

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Help Desk Software Provider OTRS Group Expands to Brazil

January 2016

  Help desk software provider OTRS Group today announces the founding of the new subsidiary OTRS Do Brasil Soluções LTDA. Based in Sao Paulo, Brazil, the new subsidiary will further drive expansion plans and offer the OTRS Business Solution™ software for IT service management, customer service and business communication to the Latin American market.  

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