OTRS Group Announces English-Language IT Support Software Training Course in Germany for European Customers

February 2016

OTRS Group, the IT support software giant, announces a new English-language training course in Germany  for IT support solution OTRS. Starting April 18, 2016, the company will show users how to increase their support desk’s efficiency through a dedicated four day programme. Straubing, Germany, 29 February, 2016: OTRS Group, the world’s leading provider of open-source

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OTRS Group Announces 2016 IT Service Software Training in Atlanta This April

February 2016

On April 18-21, 2016, OTRS Group will host a four-day administrator training session featuring the open-source and cloud-based IT service software. The only 2016 training in the Southeast United States, the sessions will teach IT professionals the best practices for OTRS configuration and administration. Atlanta, GA, United States, 23 February, 2015. OTRS Group, the world’s

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February 2016

February 2016

  Software News   Download Now: OTRS 5 Patch Level 7, OTRS::ITSM Module 5 Patch Level 7, OTRS 4 Patch Level 16, OTRS::ITSM Module 4 Patch Level 16   The new patch levels for OTRS 5 and OTRS 4 come with a series of innovations and additional improvements. Version 5 users will benefit from the

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OTRS Group announces new service desk software training course in Malaysia in March 2016

February 2016

  OTRS Group, the service desk software giant announces a new trainings course, for its service desk software OTRS, for clients in Malaysia. Starting March 21, 2016 the company will showcase to users how to increase their service desk’s efficiency through a dedicated five day programme.   Kuala Lumpur, Malaysia, 17 February, 2016: OTRS Group,

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Ticket System OTRS Invites Users to Participate in Thai Translation

February 2016

  Ticket system provider OTRS Group today announces the ongoing Thai translation of its open source ticket system OTRS. All Thai-speaking users of the free-to-download ticket system are encouraged to participate and review the translations to ensure a higher quality.   Bangkok, Thailand, February 8, 2016: OTRS Group, the world’s leading provider of open-source and

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OTRS Group Announces First Ticket System Training Course in Brazil in March 2016

February 2016

  OTRS Group, the open source ticket system software giant, announces today the first public OTRS Administrator Training course in Brazil. After recently founding a new subsidiary in Sao Paulo, OTRS Group intends to introduce participants to the OTRS ticket system and how to use its extensive functionality to increase service desk efficiency.   Sao

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