October 2016

Meet OTRS in Hong Kong + Special OTRS Training Course and walk-through Come to Hong Kong on 5-8 December, 2016 to meet OTRS and see how you can benefit from using our software and services! 5 December, 2016: Get to know OTRS! OTRS is famous for being a highly flexible tool equipped with useful features

OTRS 5s – Obviously This’s Really Smart –Presenting Another Exciting Feature of the Patch Level Release OTRS 5s! Ready2Adopt – A simplified structure process templates & web services on demand Ready2Adopt offers a solid basis of import-ready process templates that are adaptable to your individual needs and that you can also use directly to deal with specific

Oberursel, OCT 11, 2016: OTRS AG (WKN A0S9R3), the vendor and world’s leading provider of the open source help desk software “OTRS”, including the supplementary IT-Service Management Module “OTRS::ITSM”, uses the established W3C standard WebRTC for its feature EasyConnect in order to make communication more professional in real time, directly in the OTRS browser window.

  Meet OTRS in Jakarta – exclusive OTRS Business Solution™ 5s presentation and walk-through in cooperation with Bisnis Sistem Indonesia Come to the Menara DEA on 18th October 2016 to meet OTRS and see how you can benefit from using our software and services! This year OTRS Group teams up with Bisnis Sistem Indonesia to host an exclusive event on 18th