STORM powered by OTRS – Structuring Your Corporate Security

August 2017

  STORM powered by OTRS The Focus of Your Cyber Defense Toolkit! Structuring Your Corporate Security A reliable, efficient and smart ticketing system, OTRS is renowned throughout the IT industry. But OTRS can do more than just simple ticketing. With its basic function as a helpdesk software, OTRS offers a solid foundation for reliable corporate

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August 2017

August 2017

Tech-Talk Connect OTRS with ServiceNow This month, you will find a fresh “how-to article” about a new ServiceNow Connector in the OTRS Blog. With the help of the OTRS Business Solution™ and the ServiceNow API, we’ve connected our Service Management Solution to the ITSM Tool ServiceNow, which allows you to easily exchange tickets and attachments.

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