May 2018

May 2018

Tech-Talk New OTRS Features Explained in Detail How to Connect OTRS to Icinga2 – Part 3 Last time you learned how to change hosts – this time we’ll show you how to delete hosts. To do this you first need running OTRS and Icinga2 systems. A use case for this connector is if you have

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Focus on Cyber Security: OTRS with STORM at the SMM in Hamburg

May 2018

  OTRS@SMM For the first time, OTRS will be attending SMM Hamburg, the leading international maritime trade fair, as a specialist in IT security. The event will be held September 4 – 7. The SMM defines itself as the world’s leading trade fair for the maritime industry. It invites exhibitors and visitors who are interested

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GDPR: OTRS shows how companies can document their IT security processes clearly and legally

May 2018

The new General Data Protection Regulation (GDPR) will be enforced worldwide Cupertino, May 22, 2018 – In just two days, the European Union’s regulation known as the General Data Protection Regulation (GDPR) will go into effect. The regulation impacts many companies worldwide, not solely in the EU, as it strives to better protect and regulate

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SITS London 2018 – The Service Desk & IT Support Show

May 2018

SITS – The Service Desk & IT Support Show  Venue: London’s Olympia , UK Date: June 05-06, 2018 SITS – The Service Desk & IT Support Show   OTRS is on the road!  We’ll be attending SITS in London from June 05-06, 2018 OTRS@SITS 2018 It is nearly time. On the 5th of June, the doors

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OTRS AG gives three tips for clean workflows

May 2018

Cupertino, May 15, 2018 – Spring awakens the desire for a clean home. But it’s not only in the house and garden where order should prevail, it’s also in the office. On your PC, clean structures, clear insight and security are in demand. This ensures greater efficiency and job satisfaction. So, now is the time

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