OTRS Named FrontRunner for IT Help Desk Software

February 2019

Cupertino, CA, February 19, 2019 – OTRS Group announced today that it was named a FrontRunner for IT Help Desk software by Software Advice. FrontRunners is designed to help small businesses evaluate which software products may be right for them. “We are very happy to be named one of the FrontRunners for IT Help Desk

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PINK2019: OTRS Meets ITSM in the USA

February 2019

    OTRS is excited to join other ITSM professionals at the upcoming PINK19 Conference and Exposition in Las Vegas from February 17 – 20, 2019. From ITIL-related information to data privacy discussions, the event is certain to ignite the IT industry, serving as a launchpad for forward-thinking businesses to examine their path toward digital

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Flu epidemic: Almost a quarter of office workers have to cover for an absent colleague every week

February 2019

OTRS study: The biggest challenge in covering for a co-worker is getting the necessary background information. Cupertino, CA, February 5, 2019 – According to the Centers for Disease Control and Prevention (CDC), the flu is on the rise across the nation causing between six to seven million cases so far during the 2018 – 2019

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