OTRS Career Stories.
Learn more about the journey of Johanna.

Johanna
Senior Manager People, Culture and Communication

When did you join OTRS Group and why did you choose us?

I joined the OTRS Group in spring 2014. I was convinced by the relaxed, fun and open atmosphere in the interview, which was a real boon during my application marathon. And, of course, the fact that there was an office dog – not that I had one myself, but for me it represented an open mindset.

Why did you become a Senior Manager People, Culture & Communication, and what is special about this job for you?

Since I started at OTRS Group, I have held various roles and positions in the Marketing and Human Relations departments. Projects in cross-departmental and international teams have always accompanied me. After a very intensive time in marketing, at some point, I wanted to get officially involved in internal topics like corporate culture, internal communication, change management and organizational development – actually, I have always worked indirectly on them on the side.

At OTRS Group, we mainly work from home office. How do you still manage to maintain a team feeling?

In addition to various team jour fixes, I have integrated regular virtual coffee breaks into my everyday work life. I also keep contacting colleagues just for a short video chat. I drive to the office irregularly, and from time to time, we have small virtual team events.

How does a perfect workday start for you?

With a cappuccino, a pain au chocolat & a sport session just before starting. Those days are rare, but it’s important to have goals, isn’t it?

What has been the most exciting project you’ve worked on at OTRS Group so far, and why did you enjoy working on it?

There have been tons of exciting projects; can’t choose one. But the main elements of all of them: a great atmosphere of working hands-on, trust, open-mindedness & fun.

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