May 2013

May 2013

Now Available: OTRS Help Desk 3.2.7. and OTRS ITSM 3.2.5 The patch level releases of OTRS Help Desk 3.2.7 and OTRS ITSM 3.2.5 are now available for download. Due to a security update we also recommend downloading and installing the new versions of OTRS Help Desk 3.1.16 and 3.0.20 as well as of OTRS ITSM

Read More

April 2013

April 2013

New Patch Level Releases Available – Update Recommended Today new patch level releases for OTRS Help Desk 3.2.4, 3.1.14, 3.0.19, for OTRS ITSM 3.2.3, 3.1.8, 3.0.7 and for the FAQ modules 2.2.3, 2.1.4, 2.0.8 are available for download. We recommend updating your system as two security issues have been fixed in the new versions. Now,

Read More

March 2013

March 2013

Now Available: OTRS Help Desk 3.2.2 and OTRS ITSM 3.2.2 The first Patch Level Release of OTRS 3.2 fully reflects the wide localization, and therefore the international significance, of the OTRS Open Source Help Desk and IT Service Management software. The following translations are now available: – Spanish (thanks to Enrique Matías Sánchez) – Finnish

Read More

January 2013

January 2013

Test it Now – OTRS Help Desk 3.2 Beta5 and OTRS ITSM 3.2 Beta3 The end of the beta release phase is drawing nearer. Since January 8, 2013, OTRS Help Desk 3.2 Beta5 and OTRS ITSM 3.2 Beta3 have been available for download and testing. Don’t miss OTRS 3.2s second milestone: the Process Management module.

Read More