FUSION 2018: OTRS Meets ITSM in the USA

Booth 604 | St. Louis, MO, USA | September 30 – October 3

 

During the last weekend of September, OTRS will make its second appearance at FUSION18: The Real Service Management Event. This event brings together ITSM professionals from a variety of disciplines, including ITIL, DevOps, Customer Experience, and Security. It promises a wealth of information sharing and networking to all attendees.

Take away necessary information about data privacy and protection.

Christopher Kuhn, COO at OTRS, will be hosting a breakout session that focuses on data privacy lessons learned from of his experience with GDPR (General Data Protection Regulation) on Wednesday, October 3. As a Board Member of our Germany-based company, Christopher has been working diligently, since well before GDPR rolled out, to ensure that our privacy standards are top-notch. He’s learned what works and what doesn’t, and he’ll be sharing this information with US-based businesses so that they are not caught off guard by GDPR requirements specifically or any potential data privacy threat generally.

Get a sneak peek at OTRS 7.

Q4 will be an exciting time for the OTRS team as the latest version of our software is scheduled to launch shortly after FUSION18. Stop by Booth 604 to talk to the team about our shift to a more modern UX and the many upcoming features that will help ITSM teams provide faster, cheaper and more satisfying service.

Learn and share with other ITSM professionals.

This year’s FUSION18 event is certain to make ITSM professionals take notice with 8 tracks and over 90 breakout sessions! Whether you’re focusing in on budgeting or honing your threat protection skills, there’s certain to be something new for you to learn over the course of the weekend. Hosted by itSMFusa, the event will be held at the Hyatt Regency St. Louis at the Arch.

Registration is required. Click here for additional details.

This year’s FUSION18 event is certain to make ITSM professionals take notice with 8 tracks and over 90 breakout sessions! Whether you’re focusing in on budgeting or honing your threat protection skills, there’s certain to be something new for you to learn over the course of the weekend. Hosted by itSMFusa, the event will be held at the Hyatt Regency St. Louis at the Arch.

Registration is required. Click here for additional details.