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OTRS Sales Manager (f/m/d)

Location: Mexico
Available from: 01/01/2025

Don’t apply for just any job, apply for the job you deserve!

OTRS isn’t just attractive as an award-winning software solution… our career opportunities are equally desirable! As the world’s leading service management solution, OTRS has experienced unprecedented growth & we are looking to add new members to the team!

What you can expect:

As an OTRS Sales Manager (f/m/d) you are the first point of contact in all customer requests and attend OTRS customer projects from initial qualification until completion of the contract.

You will also identify potential for increasing sales and play a key role in our company‘s success. Also you can expect:

  • To enable our customers to solve complex challenges with the help of OTRS.
  • You maintain business contacts (primarily in Mexico), establish new sales channels, and are responsible for lead generation.
  • Challenging and varied tasks with a high degree of autonomy and independence in an international team.
  • Modern work equipment (MacBook, iPhone, etc.) as well as a great working atmosphere and regular team events.
  • Flexibility to work from your home office.

This is you:

You are target-oriented, dynamic, and enthusiastic. You should also meet the following requirements:

  • You hold a bachelor’s degree in Business, Marketing (or related field) or equivalent experience.
  • Proven experience in SaaS sales and/or IT services is highly preferred, along with a professional, confident, and customer-oriented appearance.
  • You are comfortable working with Microsoft Office applications, ideally you already worked with CRM/ERP systems (e.g. SAP), as it will be part of your daily routine.
  • IT Services, Corporate Training, or Help-Desk experience is preferred.
  • Willingness to travel up to 20%, including internationally.
  • You are fluent in Spanish and English (written and verbal communication) and are comfortable working in a multi-cultural environment.
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Your benefits

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Company laptop
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CSR: 2 days paid leave for social projects
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Employee discounts
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Further education
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Home office
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International team
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Permanent employment contract
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Team events
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Your team: Sales

Our sales team not only works internationally – you’ll find OTRS customers from Argentina to Zimbabwe – but also in pretty much every industry and company size you can imagine. Whether a DAX corporation or a government organization; whether a tech startup or a family-run business – the areas of application for our solutions are almost as endless as the color spectrum in the Louvre.

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That sounds just right? Apply now and #joinotrs!

Contact Human Relations

We look forward to hearing from you!