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Technical Engineer/Consultant (f/m/d) OTRS

Location: USA or Canada

OTRS is not only attractive as a software, but our career opportunities are also highly desirable! As the service provider and manufacturer of the world‘s leading service management solution OTRS, we are looking for new team members.

What you can expect:

  • A dynamic, international team with a strong team spirit and flat hierarchies.
  • Extensive and sustainable onboarding.
  • Long-term perspective of specialization in a certain area.
  • Possibility to work from Home Office, flexible working hours.
  • Modern working equipment, as well as additional benefits like healthcare and meal ticket.
  • A great working atmosphere and regular team events.
  • Excellent career opportunities and the chance to realize your own ideas.

This is you:

  • College degree or apprenticeship in computer science / IT sector (e.g. in the area of system integration, IT management or similar).
  • You are familiar with web services and have knowledge of XSLT, XML and HTML.
  • Ideally, you have already gained some experience in the administration of Linux landscapes and ticket systems.
  • You are reliable, communicative, can structure yourself well and also enjoy interacting with people, furthermore you possess a high level of determination and personal initiative.
  • You are able and willing to travel in small amounts (owning a driving license is beneficial but not mandatory).
  • You speak business english fluently.

Your benefits

Company laptop
CSR: 2 days paid leave for social projects
Employee discounts
Flexible working times
Further education
Home office
International team
Permanent employment contract
Team events

Your team: Consulting

As different as the challenges of our customers are, as diverse are the possible solutions with OTRS. Being the “face to the customer,” our consultants are experts in working with our customers to turn the right screws in order to get the most out of OTRS. They prefer to do this in various workshops, which sometimes take place on-site, but more and more often remotely. Whether evaluation, conceptual design or implementation, from requirements analysis to handover, nothing is left to chance.

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That sounds just right? Apply now and #joinotrs!

Contact Human Relations

We look forward to hearing from you!