Vice President Sales (f/m/d) DACH

Following the successful acquisition and integration of OTRS, EasyVista is entering the next phase of its growth journey in the DACH region and is looking for a Vice President Sales – DACH to lead the commercial transformation of one of its most strategic markets.

The VP Sales (f/m/d) DACH will take full ownership of regional sales performance and commercial execution across new business, upsell, cross-sell, renewals, forecasting, pipeline management, partner development and sales execution.

The role will initially lead a team of six, including Account Executives and Inside Sales, with the organization expected to grow to approximately ten over the next 18 months. The VP will work closely with dedicated Pre-Sales, Customer Success, and Channel resources aligned to the DACH business.

The successful candidate will inherit an established OTRS customer base while simultaneously building the go-to-market strategy for EasyVista’s broader AI-enabled IT Operations platform. The opportunity is therefore to create two complementary growth engines: developing the existing customer base while expanding EasyVista’s broader platform offering across the DACH market.

Initially reporting directly to the CEO and working closely with the SVP Sales Europe, this is a highly visible leadership role with significant influence on the company’s commercial direction.

Key Responsibilities

Sales Leadership & Strategy

• Take full ownership of DACH sales performance and commercial execution.
• Develop and execute the regional sales strategy in line with EasyVista’s overall growth ambitions.
• Own revenue growth across new business, upsell, cross-sell and renewals.
• Develop the go-to-market strategy for EasyVista’s broader AI-enabled IT Operations platform.
• Establish clear sales priorities, targets, KPIs and performance expectations.
• Identify opportunities to accelerate enterprise growth and expand the company’s presence in strategic customer segments.
• Translate the company’s product and platform strategy into a clear commercial proposition for the DACH market.

Sales Execution & Commercial Excellence

• Improve forecasting accuracy, pipeline quality and sales predictability.
• Establish disciplined and repeatable sales processes and methodologies.
• Strengthen qualification, opportunity management and sales execution.
• Use data and commercial insights to identify risks, opportunities and areas for improvement.
• Build a scalable sales operating model that supports continued growth.
• Balance commercial discipline with the entrepreneurial mindset required in a fast-growing technology business.

Customer & Enterprise Sales

• Build and maintain trusted relationships with CIOs, IT leaders and other senior decision-makers.
• Personally engage in complex and strategically important opportunities where senior-level involvement is required.
• Position EasyVista’s platform around measurable customer and business value rather than individual product features.
• Develop strategic accounts and increase customer lifetime value through upsell and cross-sell.
• Ensure close collaboration between Sales, Pre-Sales and Customer Success throughout the customer lifecycle.

Partner & Channel Development

• Develop and execute the DACH partner strategy in collaboration with the wider European organization.
• Strengthen relationships with strategic technology, implementation, and channel partners.
• Identify opportunities to expand indirect revenue and market reach.
• Build a scalable partner ecosystem supporting both existing ITSM customers and the broader EasyVista platform.

Leadership & Team Development

• Lead and develop the DACH sales organization, initially consisting of six direct reports across Account Executive and Inside Sales roles.
• Scale the organization to approximately ten direct reports over the following 18 months as the business grows.
• Coach managers and sales professionals to improve performance, sales discipline, and commercial capability.
• Recruit and onboard additional talent as required.
• Establish clear roles, objectives, accountability, and performance expectations.
• Build a culture of ownership, collaboration, customer focus and continuous improvement.
• Create an environment where people are challenged to perform while receiving the support and coaching needed to succeed.

Cross-Functional Leadership

• Work closely with Pre-Sales, Customer Success, Marketing, Channel and Product teams to create a unified DACH go-to-market approach.
• Partner with the CEO and SVP Sales Europe on strategic priorities and commercial decisions.
• Ensure customer feedback and market insights are effectively communicated across the organization.
• Contribute to broader company strategy and the continued development of EasyVista’s commercial model.