OTRS Administrator Training – 2017-10-19 – Shenzhen

OTRS Administrator Training in China

Come to Shenzen on 19-21 October, 2017 to meet OTRS and see how you can benefit from using our software and services!

19-21 October, 2017 – Let’s meet in Shenzen!

The three-day OTRS Administrator Training gives you the full picture of OTRS by introducing Installation, Conceptional Design, Configuration and Maintenance.


The Contents

Full Agenda


  • Installation of OTRS
  • OTRS Concepts, User Interface
  • Setting up OTRS
  • Configuration and Optimization
  • OTRS Process Management
  • Case Studies and Q&A
  • OTRS certified Administrator exam


Tel:+86 29 8958 4658