OTRS Pledges to Support National Cybersecurity Awareness Month 2018 as a Champion

Cupertino, CA, October 18 – OTRS announces that it has become a Champion of National Cybersecurity Awareness Month (NCSAM) 2018. OTRS will be joining a growing global effort among businesses, government agencies, colleges and universities, associations, nonprofit organizations and individuals to promote the awareness of online safety and privacy.

A multi-layered and far-reaching campaign held annually in October, NCSAM was created as a collaborative effort between government and industry to ensure all digital citizens have the resources needed to stay safer and more secure online while also protecting their personal information. As an official Champion, OTRS recognizes its commitment to cybersecurity, online safety and privacy.

OTRS is an industry Champion that works with cybersecurity teams to automate communication and workflows. Their system STORM acts as the technical backbone for IT security processes, defining specific processes for detailed threat scenarios and enabling role-based approvals for different user groups. It also allows completely encrypted communication between clearly authenticated users on security-relevant events and documents them in a legally compliant manner.

“We are very proud of becoming a NCSAM Champion,” says André Mindermann, CEO and co-founder of OTRS. “Since IT security is one of our key competencies, we are happy to join this powerful alliance and pool our resources to fight against the growing reality of cyber-attacks.”

Co-founded and led by the National Cyber Security Alliance (NCSA) and the U.S. Department of Homeland Security (DHS), NCSAM has grown exponentially in the past 15 years, reaching consumers, small and medium-sized businesses, corporations, government entities, the military, educational institutions and young people nationally and internationally.

“The Champion program continues to be a such a strong foundation for National Cyber Security Awareness Month’s ongoing and impactful success. In 2017, 1,050 organizations enlisted to support the month ­– a 21-percent increase from the previous year,” said Russ Schrader, NCSA’s executive director. “We are thankful to our 2018 Champion organizations for their support and commitment to our shared responsibility of promoting cybersecurity, online safety awareness and the opportunity to protect our privacy.”

As part of OTRS’s NCSAM efforts, they are distributing videos that highlight steps individuals and employees can take to ensure they are adequately guarding against cybercrime. A collection of these shareable videos can be found here.

For more information about NCSAM 2018, the Champion program and how to participate in a wide variety of activities, visit staysafeonline.org/ncsam. You can also follow and use the official NCSAM hashtag #CyberAware on social media throughout the month.

About OTRS AG
OTRS AG is the world’s largest service provider for the OTRS Service Management Suite OTRS, awarded with the SERVIEW CERTIFIED TOOL seal of approval. It offers companies of all sizes flexible process and communication management solutions to save time and money. Its clients include Lufthansa, Airbus, IBM, Porsche, Siemens, Bayer Pharma AG, BSI (Federal Office for Information Security), Max Planck Institute, Toyota, Huawei, Hapag Lloyd and Banco do Brazil (Bank of Brazil ). More than 170,000 companies worldwide use OTRS amongst them more than 40 percent of the DAX 30 companies. OTRS is available in 38 languages. The company consists of OTRS AG and its six subsidiaries OTRS Inc. (USA), OTRS S.A. de C.V. (Mexico), OTRS ASIA Pte. Ltd. (Singapore), OTRS Asia Ltd. (Hong Kong) and OTRS Do Brasil Soluções Ltda. (Brazil) and OTRS Magyarország Kft. (Hungary). OTRS AG is listed in the Basic Board of the Frankfurt Stock Exchange. Further information at: www.otrs.com

About National Cybersecurity Awareness Month
NCSAM is designed to engage and educate public- and private-sector partners through events and initiatives with the goal of raising awareness about cybersecurity in order to increase the resiliency of the nation in the event of a cyber incident. Since the Presidential proclamation establishing NCSAM in 2004, the initiative has been formally recognized by Congress, federal, state and local governments and leaders from industry and academia. This united effort is necessary to maintain a cyberspace that is safer and more resilient and remains a source of tremendous opportunity and growth for years to come. For more information, visit staysafeonline.org/ncsam or dhs.gov/national-cyber-security-awareness-month.

About NCSA
NCSA is the nation’s leading nonprofit, public-private partnership promoting cybersecurity and privacy education and awareness. NCSA works with a broad array of stakeholders in government, industry and civil society. NCSA’s primary partners are DHS and NCSA’s Board of Directors, which includes representatives from ADP; Aetna; AT&T Services Inc.; Bank of America; CDK Global, LLC; Cisco; Comcast Corporation; ESET North America; Facebook; Google; Intel Corporation; Logical Operations; Marriott International; Mastercard; Microsoft Corporation; Mimecast; NXP Semiconductors; Raytheon; RSA, the Security Division of EMC; Salesforce; Symantec Corporation; TeleSign; Visa and Wells Fargo. NCSA’s core efforts include National Cyber Security Awareness Month (October); Data Privacy Day (Jan. 28); STOP. THINK. CONNECT™; and CyberSecure My Business™, which offers webinars, web resources and workshops to help businesses be resistant to and resilient from cyberattacks. For more information on NCSA, please visit staysafeonline.org/about.

About STOP. THINK. CONNECT.
STOP. THINK. CONNECT.™ is the global online safety awareness campaign to help all digital citizens stay safer and more secure online. The message was created by an unprecedented coalition of private companies, nonprofits and government organizations with leadership provided by NCSA and the APWG. The campaign was launched in October of 2010 by the STOP. THINK. CONNECT.™ Messaging Convention in partnership with the U.S. government, including the White House. NCSA, in partnership with the APWG, continues to lead the campaign. DHS leads the federal engagement in the campaign. Learn how to get involved by following STOP. THINK. CONNECT.™ on Facebook and Twitter and visiting stopthinkconnect.org.

 

OTRS Media Contact:
OTRS AG
Saskia Stähle-Thamm
Zimmersmühlenweg 11
61440 Oberursel
Telephone: 0049 6172-681988-43
Email: pr@otrs.com