OTRS at International IT Service Management Conference and Exhibition “PINK18” in Orlando

22nd Annual International
IT Service Management Conference & Exhibition
Venue: JW Marriott Orlando, Grande Lakes, FL, USA
Date: February 18-21, 2018

PINK18 – Adopt, Adapt & Apply!
DevOps, Agile, Lean IT, ITIL® & More.


From February 18 to 21, 2018 OTRS is going to be a Silver Sponsor at PINK18, the 22nd Annual International IT Service Management Conference & Exhibition in Orlando!



Interested visitors will get a comprehensive view of the advantages of OTRS process management for company workflows during our live demos at our booth at the event. Thanks to OTRS, IT service management becomes easier than ever before with the help of ITIL-compatible processes! Predefined and immediately ready-to-use process templates tremendously facilitate the creation of a meaningful workflow structure and minimize the effort involved in implementing processes. With OTRS as an ITSM tool, employees can solve problems affecting IT services more quickly and efficiently, and better prevent future disruptions. Even complex external processes can be implemented easily and quickly without the need for external consulting.

In line with PINK18’s motto “Adopt, Adapt & Apply!”, COO Christopher Kuhn will have a speaker slot about „It Security in the Age of the Internet of Things“.

As an exhibitor, we will show you how to simplify your internal and external business processes with the OTRS Business Solution™, optimize networking with your customers, and use our software and know-how as a service provider to promote digital change in your company.

About PINK18

Pink Elephant is one of the world’s leading providers of ITIL and ITSM conferences, training and consulting services. With over 140 sessions, the conference tackles the question of how companies can face the challenge of continuously changing IT and business environments and still manage teams, processes, and tools efficiently.



Pink Elephant’s 2018 conference will be held at the JW Marriott in Orlando – one of the largest hotel chains in the world