The OTRS Group

Our product, OTRS, is established worldwide as a proven and stable solution for process and communication management. Additionally, the company itself has undergone rapid growth. As the manufacturer of the software and the world’s leading service provider, the OTRS Group can look back on a success story that began in 2000. Since 2009, the company has been listed on the stock exchange and now has over 100 employees in six international branches.

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The Company

Who we are and where we want to go! Where we came from, what we stand for and how we get involved in the world!

Investors

What you need to know about OTRS AG. Stock information. Success indicators. Information on our financial reports.

Career

Learn about our culture. We live this philosophy. Find career opportunities and job openings.

Press

Our current press releases and what the media has to say about us. Press material at your fingertips..

Press

12/10/2024

IT Security is Gaining Importance in the Boardroom

The third part of the “OTRS Spotlight: Corporate Security 2024” survey suggests that more is being invested in IT security than in the previous…
11/13/2024

Companies Lack Important Resources for Information and Device Security

Our most recent survey “OTRS Spotlight: Corporate Security 2024” reveals that many organizations struggle to integrate all the necessary tools and processes and manage…
11/03/2024

Focus on Customer-Centricity Pays Off for OTRS Group

As we wrap up another year, we are excited to share that OTRS has been recognized with multiple accolades from the Gartner Digital Markets…