The OTRS Group

Our product, OTRS, is established worldwide as a proven and stable solution for process and communication management. Additionally, the company itself has undergone rapid growth. As the manufacturer of the software and the world’s leading service provider, the OTRS Group can look back on a success story that began in 2000. Since 2009, the company has been listed on the stock exchange and now has over 100 employees in six international branches.

20 YEARS OTRS
Collaboration
Passion
Success
Experience
Competence
Software Solutions
Development
Customer Focus
Ambition
Passion
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The Company

Who we are and where we want to go! Where we came from, what we stand for and how we get involved in the world!

Investors

What you need to know about OTRS AG. Stock information. Success indicators. Information on our financial reports.

Career

Learn about our culture. We live this philosophy. Find career opportunities and job openings.

Press

Our current press releases and what the media has to say about us. Press material at your fingertips..

Press

11/27/2023

OTRS 8 becomes OTRS: Name change ushers in rolling release

So long, version numbers: As a result of the switch to rolling release, the current version OTRS 8 becomes OTRS….
10/31/2023

OTRS AG publishes half-year report 2023: Agile and customer-centric corporate approach shows good results

OTRS AG (ISIN: DE000A0S9R37) today presents its figures for the first half of 2023….
10/19/2023

IT Departments Make Work of Security Teams More Difficult

The first part of the survey “OTRS Spotlight: Corporate Security 2023” takes a look at how cybersecurity teams work together with other departments and…