The OTRS Group

Our product, OTRS, is established worldwide as a proven and stable solution for process and communication management. Additionally, the company itself has undergone rapid growth. As the manufacturer of the software and the world’s leading service provider, the OTRS Group can look back on a success story that began in 2000. Since 2009, the company has been listed on the stock exchange and now has over 100 employees in six international branches.


Mit dem Laden des Videos akzeptieren Sie die Datenschutzerklärung von YouTube.
Mehr erfahren

Video laden

The Company

Who we are and where we want to go! Where we came from, what we stand for and how we get involved in the world!


What you need to know about OTRS AG. Stock information. Success indicators. Information on our financial reports.


Learn about our culture. We live this philosophy. Find career opportunities and job openings.


Our current press releases and what the media has to say about us. Press material at your fingertips..


light bulb in hands

OTRS Group focuses on full innovation

Cupertino, April 20, 2021 – OTRS Group has set its course to exploit the full innovative power of OTRS by changing its strategic orientation….
black telephones

OTRS survey: 90 percent need more IT support when working from home office

Cupertino, March 22, 2021 – A global survey of 500 office workers by OTRS Group has revealed that the majority of office workers…
Executive Vice President Benjamin Mueller

OTRS Group appoints Benjamin Müller as Executive Vice President of the OTRS Solution

Cupertino, March 3, 2021 – A breath of fresh air at OTRS Group: The position of Executive Vice President has been newly created, and…