The OTRS Group

Our product, OTRS, is established worldwide as a proven and stable solution for process and communication management. Additionally, the company itself has undergone rapid growth. As the manufacturer of the software and the world’s leading service provider, the OTRS Group can look back on a success story that began in 2000. Since 2009, the company has been listed on the stock exchange and now has over 100 employees in six international branches.


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The Company

Who we are and where we want to go! Where we came from, what we stand for and how we get involved in the world!


What you need to know about OTRS AG. Stock information. Success indicators. Information on our financial reports.


Learn about our culture. We live this philosophy. Find career opportunities and job openings.


Our current press releases and what the media has to say about us. Press material at your fingertips..


STORM Dashboard

STORM powered by OTRS scores with numerous new features

Cupertino, June 2, 2021 – STORM stands for Security Threat Operational Response Management and acts as the technical backbone for IT security processes. …

OTRS Group Named Winner of the Coveted Global InfoSec Awards during RSA Conference 2021

SAN FRANCISCO, MAY 17, 2021 – OTRS Group is proud to have won the following award from Cyber Defense Magazine (CDM), the industry’s leading…
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OTRS Group focuses on full innovation

Cupertino, April 20, 2021 – OTRS Group has set its course to exploit the full innovative power of OTRS by changing its strategic orientation….