Public Relations for OTRS Group
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Together with its long-term partner, the Spanish technology consulting company Sngular, OTRS Group is launching “WhatsApp Channel” for its enterprise service management suite OTRS….
As IT security threats continue to increase, businesses need to make investments in tools and awareness their top priorities in 2023, the second part…
Ahead of the purchasing chaos of the holiday season, OTRS Group’s survey finds connecting with customers on the channels they prefer poses the biggest…
OTRS in the Media
Tech Wire Asia’s piece dives into how modern ITSM solutions like OTRS can help businesses to improve and automate their processes to become more…
CSM, the Magazine for Customer Service Managers & Professionals, uses OTRS survey insights to shed light on how businesses can keep their teams happy…
Kathrin Triebel, Director Global Human Relations, shares her view on the future of work in this interview for Authority Magazine with Karen Mangia….
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OTRS Group Media Contact
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