November 2023 OTRS 8 becomes OTRS: Name change ushers in rolling release So long, version numbers: As a result of the switch to rolling release, the current version OTRS 8 becomes OTRS…. read more
October 2023 OTRS AG publishes half-year report 2023: Agile and customer-centric corporate approach shows good results OTRS AG (ISIN: DE000A0S9R37) today presents its figures for the first half of 2023…. read more
October 2023 IT Departments Make Work of Security Teams More Difficult The first part of the survey “OTRS Spotlight: Corporate Security 2023” takes a look at how cybersecurity teams work together with other departments and… read more
October 2023 [PT] TI dificulta o trabalho das equipes de segurança, aponta estudo CISO Advisor (Brazil) reports on the results of the first part of the “OTRS Spotlight: Corporate Security 2023” survey…. read more
October 2023 5 Ways Your IT Team’s Efficiency Boosts Your Business’ Bottom Line In this contributed article, we shine a light on how an IT teams’ efficiency impacts the overall success and bottom line of every organization…. read more
September 2023 [ES] Usar marcos en la mejora de procesos de negocio puede optimizar esta tarea ComputerWeekly.es reports on OTRS Group’s research showing that best practice frameworks can help optimize business processes…. read more