All Inclusive: OTRS accelerates its fully-managed offering

April 2018

Cupertino, CA, April 2018 – OTRS Group reprioritized its product portfolio and is now putting its full-service version at the center of its business. The former “OTRS Business Solution Managed™” will therefore be concisely referred to as “OTRS.” OTRS is a service management software platform with accompanying consulting, customization and support components. It offers customers

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April 2018

April 2018

2018 Brings a Breath of Fresh Air A Look Forward – and a Look Back A lot has happened since OTRS was first launched in 2001 as an open ticket request system. The software has evolved enormously and the company has also grown a lot: we now have nearly 100 employees in all our different

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March 2018

April 2018

Tech-Talk New OTRS Business Solution™ Features Explained in Detail How to Connect OTRS to Icinga2 – Part 1 If you have set up a Release and Deployment Management Process in your OTRS system and want to automatically create a new host in your Icinga2 monitoring system, this could be an interesting topic for you. Learn

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