In March 2018 I was still in the States on a road trip and a headhunter passed on the job description to me. After reading it, I had the feeling that I wrote it. The rest was very smooth, and I joined OTRS in May 2018.
My career started in 1998 as a designer, designing and coding websites, creating Flash applications, and so on. But my real passion was understanding the user’s flow and how he/she uses the application and improving this.
We’re daily in conversations and have regular meet-ups to discuss things in a bigger round. And we do meet approximately 3-4 times a year physically and hang out for a week.
A perfect working day starts with no meetings and a design project I can deep dive into.
My wish would be the 4-day week.