OTRS Career Stories.
Learn more about Richard’s journey.
Richard
UX-/UI-Designer
When did you join OTRS Group and why did you choose us?
In March 2018 I was still in the States on a road trip and a headhunter passed on the job description to me. After reading it, I had the feeling that I wrote it. The rest was very smooth, and I joined OTRS in May 2018.
Why did you become an UX-/UI-Designer and what is special about this job for you?
My career started in 1998 as a designer, designing and coding websites, creating Flash applications, and so on. But my real passion was understanding the user’s flow and how he/she uses the application and improving this.
At OTRS Group we mainly work from home office. How do you still manage to maintain a team feeling?
We’re daily in conversations and have regular meet-ups to discuss things in a bigger round. And we do meet approximately 3-4 times a year physically and hang out for a week.
How does a perfect working day start for you?
A perfect working day starts with no meetings and a design project I can deep dive into.
Be honest! What can we do better or what do you wish for the future?
My wish would be the 4-day week.
Job Offers Solution Management
Contact Human Relations
- Erik Frank
- Manager Human Relations
- +49 6172 681988-51
- Marielle Huchler
- Jr. Manager Human Relations
- +49 6172 681988-34
We look forward to hearing from you!