Facts & Figures

The OTRS Group can look back on many successful years of company history. Since its founding, the company has grown in employees and new branches, and these and many more aspects are the basis of its ever-increasing success.

Milestones of OTRS

The OTRS group of companies has its origins in the open source community. With its range of professional services for the implementation and operation of software solutions based on OTRS, the OTRS Group is dedicated to supporting users all over the world. The OTRS project was founded in 2001. Seeing a growing demand for OTRS services André Mindermann and Burchard Steinbild founded OTRS GmbH in 2003. In October 2007, OTRS GmbH became OTRS AG.

We provide:

  • Enterprise-Support
  • Design
  • Implementation
  • Integration
  • Customization
  • Training & Certification
  • OTRS Managed Services

Today the OTRS Group has nearly 100 employees and offices in the United States, Mexico, Germany, Brazil, Hong Kong, Singapore and Hungary.


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