OTRS is not only attractive as a software, but our career opportunities are also highly desirable! As the service provider and manufacturer of the world‘s leading service management solution OTRS, we are looking for new team members.
As an OTRS Service Engineer you will be part of an international team providing the best OTRS support to our customers worldwide. You will use your technical expertise for the following tasks:
Do you enjoy integrating business and IT in direct customer contact? Then you certainly meet the following requirements:
Support? Anyone can do that. But for us, that’s not enough. That’s why we deliberately call ourselves “Customer Solutions” – because our team finds real solutions for its customers. And as different as the concerns of these customers are, so too are the characters and interests in the team: Mail servers are not your thing? Never mind, maybe you’re our next web services expert. Whether you’re the technician who feels most at home on the shell; whether you prefer to dig in with a pickaxe for a while to get to the bottom of a particularly complex problem; or whether you just love providing reliable, solution-oriented service – chances are excellent that you’ll meet like-minded people on this team. We support your individuality and the team spirit in equal measure.