OTRS Group Joins the National Cyber Security Alliance in Global Effort to Support Data Privacy Day by Becoming a 2019 Champion

Each Jan. 28, Hundreds of Organizations and Individuals Collaborate to Generate Awareness About the Importance of Respecting Privacy, Safeguarding Data and Enabling Trust

Cupertino, CA, January 15, 2019 OTRS Group has announced its commitment to Data Privacy Day  ‒ an international effort held annually on Jan. 28 to create awareness about the importance of respecting privacy, safeguarding data and enabling trust – by signing up as a Data Privacy Day 2019 Champion. As a Champion, OTRS Group recognizes and supports the principle that all organizations share a responsibility of being conscientious stewards of personal information.

As a company headquartered in the EU, protecting customer data has been a long-held value at OTRS Group. Punctuated by the implementation of GDPR is May 2018, its importance is recognized as a right of EU citizens and OTRS works hard to protect that right for its employees, customers and vendors. That’s why OTRS Group opted to become a Data Privacy Day Champion.

Data Privacy Day is part of a greater campaign that promotes awareness of the importance of privacy, highlights easy ways to protect personal information and reminds organizations that privacy is good for business. OTRS Group joins the growing global effort among nonprofits, academic institutions, corporations, government entities, municipalities and individuals, working toward the common goal of improving individual and business consciousness toward respecting privacy, safeguarding data and enabling trust.

“GDPR has a lot of nuance to it, but we’re glad to tackle it because protecting customer data is a critical step, not just for OTRS but for society as a whole,” said Christopher Kuhn, COO at OTRS Group. “It’s important that people trust businesses to keep their data safe, and we’re doing everything we can to ensure that that happens – both internally and on behalf of our customers.”

In North America, the Data Privacy Day initiative is officially led by the National Cyber Security Alliance (NCSA), a nonprofit, public-private partnership dedicated to promoting a safer, more secure and more trusted internet. For more information about getting involved in Data Privacy Day and becoming a Champion, visit staysafeonline.org/data-privacy-day. You can also follow NCSA on Facebook and Twitter for updates and resources and use the official hashtag #PrivacyAware to join the conversation. For more information on GDPR and other related data privacy topics, visit https://otrs.com/data-privacy/gdpr/.

Further information about OTRS can be found here. 

About OTRS Group

OTRS Group is the manufacturer and world’s largest service provider for the OTRS Service Management Suite, awarded the SERVIEW CERTIFIED TOOL seal of approval. It offers enterprises of all sizes flexible solutions for process and communication management, in order to save time and money. Its customers include Lufthansa, Airbus, IBM, Porsche, Siemens, Bayer Pharma AG, BSI (German Federal Office for Information Security), Max Planck Institute, Toyota, Huawei, Hapag Lloyd and Banco do Brazil (Bank of Brazil). More than 170,000 companies worldwide use OTRS, including over 40 percent of the DAX 30 companies. OTRS is available in 38 languages. The company consists of OTRS AG and its six subsidiaries OTRS Inc. (USA), OTRS S.A. de C.V. (Mexico), OTRS ASIA Pte. Ltd. (Singapore), OTRS Asia Ltd. (Hong Kong), OTRS Do Brasil Soluções Ltda. (Brazil) and OTRS Magyarország Kft. (Hungary). OTRS AG is listed on the Basic Board of the Frankfurt Stock Exchange. Further information can be found at: www.otrs.com.

About Data Privacy Day

Data Privacy Day began in the United States and Canada in January 2008 as an extension of the Data Protection Day celebration in Europe. Data Protection Day commemorates the Jan. 28, 1981, signing of Convention 108, the first legally binding international treaty dealing with privacy and data protection. NCSA, the nation’s leading nonprofit, public-private partnership promoting cybersecurity and privacy education and awareness, leads the effort in North America. The Data Privacy Day initiative is made possible by generous support from our sponsors and is advised by a distinguished advisory committee of privacy professionals. For more information, visit staysafeonline.org/data-privacy-day/about.

OTRS Media Contact:
Saskia Stähle-Thamm
Zimmersmühlenweg 11
61440 Oberursel
Telephone: 0049 6172-681988-43
Email: pr@otrs.com