OTRS in the Media
November 2022
Tech Wire Asia’s piece dives into how modern ITSM solutions like OTRS can help businesses to improve and automate their processes to become more
October 2022
CSM, the Magazine for Customer Service Managers & Professionals, uses OTRS survey insights to shed light on how businesses can keep their teams happy
September 2022
Kathrin Triebel, Director Global Human Relations, shares her view on the future of work in this interview for Authority Magazine with Karen Mangia.
September 2022
TheCustomer features the new OTRS Spotlight survey, taking a close look at what businesses can achieve with good customer service.
September 2022
For Authority Magazine, Ming Zhao spoke with member of the board Sabine Riedel about her career path and five things you need to thrive
October 2021
In this interview with Phil La Duke, COO Christopher Kuhn discusses what he believes will be the five trends shaping the future of work,
July 2021
This interview in Singapore’s HR magazine „People Matters“ features Sabine Riedel´s view on part-time careers.
March 2021
The Australian IT Brief publishes the ITSM study by OTRS Group:
March 2021
Security InfoWatch publishes the appointment release on Benjamin Mueller:
February 2021
In 2020, OTRS was featured in a lot of publications around the world. We are happy to present you the highlights in our clipping