OTRS in the Media

Francisco Cruz, General Manager of OTRS Group for Mexico and Latin America, sheds light on how task management can empower businesses.

Forbes Centroamérica shares Andreas Bender’s insights on how AI is reshaping customer service in the retail sector.

CISO Advisor highlights the growing importance of IT security at the executive level, as revealed in the recent “OTRS Spotlight: Corporate Security 2024”.

Ventas de Seguridad cites the latest OTRS survey results: “the pressure on companies to prioritise IT security is ever increasing.”

CybersecAsia summarizes the challenges that IT and cybersecurity teams are facing according to the survey “OTRS Spotlight: Corporate Security 2024”.

MSN reports that, according to a recent survey by OTRS Group, 91% of Mexican companies are using AI-enabled devices – which brings new security

In her article for e27, Daphne Sim, Country Manager of OTRS in Singapore, discusses what intergenerational collaboration and leveraging technology can do for productivity

TI Bahia shares the results of the second part of the survey “OTRS Spotlight: Corporate Security 2024”, according to which resources for information and

Andreas Bender, VP Consulting at OTRS Group, explores how AI is reshaping customer service in the retail sector – improving efficiency and requiring new

Associated Press shares the news about OTRS and FileWave working together to make device and task management easier and more efficient for IT teams.