OTRS in the Media

The Australian IT Brief publishes the ITSM study by OTRS Group:

Security InfoWatch publishes the appointment release on Benjamin Mueller:

In 2020, OTRS was featured in a lot of publications around the world. We are happy to present you the highlights in our clipping

Business Today, a top business publication in Sri Lanka, interviewed Sabine Riedel, member of the board, and Daphne Sim, Country Manager Singapore, on the

In the US Cyberwire Podcast, our security expert Jens Bothe talks about data privacy regulations in Germany and the US.

Fox News published the OTRS press release concerning the increase of security incidents:

OTRS Group has put together three tips to keep the workflow in the home office flowing published by inBusiness:

Byline article by Sabine Riedel published on Strategy Driven featuring strategies and tools how to make remote work possible on a long-term.

In this interview, our head of development talks about our new release OTRS 8 including its features but also the challenges during the development

Our security expert Jens Bothe has written a guideline on how companies can protect themselves against IT security incidents.