OTRS in the Media

Tech Wire Asia’s piece dives into how modern ITSM solutions like OTRS can help businesses to improve and automate their processes to become more

CSM, the Magazine for Customer Service Managers & Professionals, uses OTRS survey insights to shed light on how businesses can keep their teams happy

Kathrin Triebel, Director Global Human Relations, shares her view on the future of work in this interview for Authority Magazine with Karen Mangia.

TheCustomer features the new OTRS Spotlight survey, taking a close look at what businesses can achieve with good customer service.

For Authority Magazine, Ming Zhao spoke with member of the board Sabine Riedel about her career path and five things you need to thrive

In this interview with Phil La Duke, COO Christopher Kuhn discusses what he believes will be the five trends shaping the future of work,

This interview in Singapore’s HR magazine „People Matters“ features Sabine Riedel´s view on part-time careers.

The Australian IT Brief publishes the ITSM study by OTRS Group:

Security InfoWatch publishes the appointment release on Benjamin Mueller:

In 2020, OTRS was featured in a lot of publications around the world. We are happy to present you the highlights in our clipping