Home » [SP] Entusiasmo por la IA en la ITSM: se vislumbra un gran potencial para los equipos de TI
[SP] Entusiasmo por la IA en la ITSM: se vislumbra un gran potencial para los equipos de TI
CIO Mexico cites the first results of the “OTRS Spotlight: IT Service Management 2024” study and reports that in Mexico, nearly twice as many IT teams as last year want to incorporate AI in the next 12 months to improve the efficiency of ITSM processes.