The Stock

Invest successfully in the future, tap the potential of the leading Open Source Service Management solution OTRS. To compete successfully in saturated markets, today’s service organizations must deliver measurable value and high quality services at optimized costs. The Open Source Service Management Software OTRS helps companies to demonstrably reduce service costs. It is license-free, saves valuable resources by increasing efficiency and is easy to integrate. OTRS is therefore a powerful alternative to inflexible and expensive third-party solutions on the market.

Invest Success­fully in the Future

Share­holder Structure



UX3 GmbH
Free Float

Share Informa­tion



Stock Market Code


Authorized Capital


Number of Shares


Initial Quotation


Index Indication

Basic Board

Invest­ment Indi­cators

Your guide to a valuable investment. As sustainable as it gets.

Market Pre­sence


  • A proven global player with “Made in Germany” products.
  • Provider of (IT-) service management solutions based on the open source software OTRS.


  • Long-term customer relationships for more than 12 years.
  • Quality and reliability as first priority in software development – trend evaluation with focus on sustainability.

Low Risk

  • Distribution of recurring revenue over more than 1,000 contract customers.
  • Minimal cancellation rate due to role of trusted advisor.
  • Rapid adaptation to market requirements due to release cycles of less than 12 months.
  • Easy market entry through high flexibility.
  • Availability in more than 40 languages.
  • Distribution of the software by worldwide user group and access to a user pool of more than 150,000 organizations.


  • Experienced management team
  • Loyal employees with comprehensive technical expertise

Unique Selling Points

Icon pin in a circle

Only manufacturer of the software

Icon lace brace in a circle

Owner of OTRS source code

Icon hook in a circle

German workmanship, developers almost exclusively in Germany

Financial Strength​

Financial Strength​

  • Solid earnings base with high cash flow generation.
  • More than 70% of sales are generated in growing market segments (IT Security, Customer Service, Air/Space Defense, Public Sector, Healthcare, Facility Management). Recurring revenues of 70%.


The information on this site is intended for investors who are able to thoroughly evaluate and accept potential risks associated with investing in shares of this company. This information is not an offer to sell or the solicitation of an offer to purchase or subscribe for shares in this company. The shares of this company are not admitted to trading on the regulated market or traded on the regulated market, but included in trading in the Basic Board on the Frankfurt Stock Exchange. Investors must be aware of the fact that Europe’s unified high transparency standards and strict provisions for investor protection of the organized markets do not apply to the Basic Board on the Frankfurt Stock Exchange.