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Implementation Expert (f/m/d)

Location: Germany

OTRS is not only attractive as a software, but our career opportunities are also highly desirable! As the service provider and manufacturer of the world‘s leading service management solution OTRS, we are looking for new team members.

What you can expect:

Being an Implementation Expert (f/m/d) at OTRS you are part of an international team and support the implementation and configuration of our OTRS systems and web services. You will develop complex interfaces via REST or SOAP API to external as well as internal tools. In this position you can also expect the following:

  • Varied and exciting tasks with a great deal of personal responsibility and a high degree of independence.
  • You will be part of an international team with a strong team spirit, a great working atmosphere and regular team events.
  • You will receive your assignments from our sales team in close coordination with our process consultants.
  • Your tools: MacBook, iPhone & further equipment for your home office as well as a company credit card after successfully completing your probationary period.
  • First class train travel and accommodation in business hotels.
  • Short-haul flights: Economy class – bonus points will be credited to your own account.
  • Your area of operation: 20% onsite meetings, 80% home office.

This is you:

  • You have a degree in Computer Science or business equivalent. In addition, you have first practical experience in the area of web service development.
  • You have good to very good knowledge in the administration of LINUX distributions and are familiar with web technologies (HTML, XML, AJAX/ JavaScript and JSON/Rest).
  • You are a team player who can quickly adapt to new situations. You also keep a cool head and deliver high-quality work under time pressure.
  • You have fluent German and very good English skills.
  • Determination, the ability to think abstractly, creativity and a high degree of initiative are among your strengths.
  • Your curiosity about the OTRS universe and desire to learn make you a perfect fit for this position.

Your benefits

30 days leave
Company bike leasing
Company car
Company laptop
CSR: 2 days paid leave for social projects
Employee discounts
Flexible working times
Further education
Home office
International team
Permanent employment contract

Your team: Consulting

As different as the challenges of our customers are, as diverse are the possible solutions with OTRS. Being the “face to the customer,” our consultants are experts in working with our customers to turn the right screws in order to get the most out of OTRS. They prefer to do this in various workshops, which sometimes take place on-site, but more and more often remotely. Whether evaluation, conceptual design or implementation, from requirements analysis to handover, nothing is left to chance.

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That sounds just right? Apply now and #joinotrs!

Contact Human Relations

We look forward to hearing from you!