OTRS is not only attractive as a software, but our career opportunities are also highly desirable! As the service provider and manufacturer of the world‘s leading service management solution OTRS, we are looking for new team members.
Being an Implementation Expert (f/m/d) at OTRS you are part of an international team and support the implementation and configuration of our OTRS systems and web services. You will develop complex interfaces via REST or SOAP API to external as well as internal tools. In this position you can also expect the following:
As different as the challenges of our customers are, as diverse are the possible solutions with OTRS. Being the “face to the customer,” our consultants are experts in working with our customers to turn the right screws in order to get the most out of OTRS. They prefer to do this in various workshops, which sometimes take place on-site, but more and more often remotely. Whether evaluation, conceptual design or implementation, from requirements analysis to handover, nothing is left to chance.