Home » Technical Engineer / Consultant (f/m/d) OTRS – Singapore

Technical Engineer / Consultant (f/m/d) OTRS – Singapore

Ort: Singapore / Remote (SEA)

Verfügbar ab: 15/01/2024

As a Technical Engineer and Consultant, you will be playing a hybrid role at OTRS ASIA: on the one hand, you’re holding a decisive role as an expert in our technical support team – you are an important go-to-person for service requests and support OTRS customers as a competent point of contact and solution finder. On the other hand, you will be implementation consultant and „face to the customer“ – for example, you will conduct remote and on-site technical workshops and take care of issues such as installation, migration and web service design. And to ensure that you maintain the necessary overview and the right balance, we not only provide you with a comprehensive onboarding, but also a clearly defined framework within which you can structure yourself.

Das erwartet dich

A dynamic, international team with a strong team spirit and flat hierarchies.
An extensive and sustainable onboarding.
The long-term perspective of specialization in a certain area.
A challenging and rewarding work with a high degree of autonomy and the flexibility to work from your home office and/or our office provided.
Leading edge equipment (MacBook), a supportive company culture and opportunities for regional travel.

Das bist Du

Preferably you are living in Singapore (Citizenship / PR / valid passes). Other candidates in Southeast Asia can be considered remotely.
You speak business-fluent English. Mandarin, Malay or other regional spoken languages are a plus.
You have a college degree or apprenticeship in computer science / IT sector (e.g. in the area of system integration, IT management or similar).
You are familiar with web services and have knowledge of XSLT, XML and HTML.
Ideally, you have already gained some experience in the administration of Linux landscapes and ticket systems. (min. 1 – 2 years)
You are reliable, communicative, can structure yourself well and also enjoy interacting with people, furthermore you possess a high level of determination and personal initiative.
You are able and willing to travel in small amounts (owning a driving license is beneficial but not mandatory).

#joinotrs

Das sind deine Benefits

20 Tage Urlaub

Company Laptop

CSR: 2 Tage bezahlte Freistellung für soziale Projekte

Flexible Arbeitszeiten

Weiterbildungen

Home Office

Internationales Team

Team Events

Zurück

Weiter

Das ist dein Team: Customer Solutions

Support? Kann ja jeder. Für uns ist das jedoch nicht genug. Deshalb sprechen wir auch bewusst von „Customer Solutions“ – denn unser Team findet wirkliche Lösungen für seine Kunden. Und so unterschiedlich die Anliegen dieser Kunden sind, so unterschiedlich sind auch die Charaktere und Neigungen im Team: Mailserver sind nicht so dein Ding? Macht nichts, vielleicht bist du unser nächster Experte für Webservices. Ob du nun der Techniker bist, der sich auf der Shell am wohlsten fühlt; ob du dich am liebsten mit der Spitzhacke für eine Weile eingräbst, um einem besonders komplexen Problem auf die Spur zu kommen oder ob du es einfach nur liebst, verlässlichen, lösungsorientierten Service zu bieten – die Chancen stehen exzellent, dass du in diesem Team auf Gleichgesinnte triffst.

Das klingt genau richtig? Dann bewirb dich jetzt und #joinotrs!

Kontakt Human Relations

Wir freuen uns auf deine Nachricht!